Joakim Jensen

Senior commercial leader responsible for driving significant client value through strategic project and program management, and comprehensive account oversight.

• Generated approximately 3.5 MEUR in attributed deal value annually as a senior member of the commercial team.
• Directed the successful planning and delivery of multiple complex projects and large-scale programs for diverse clients.
• Oversaw comprehensive account and team management for a portfolio of large and medium-sized clients, ensuring high satisfaction and project success.

Led the establishment and operational oversight of Curamando's Gothenburg office, significantly driving regional growth and market presence.

• Spearheaded the launch and daily operations of the Gothenburg office, establishing a strong local presence and market footprint.
• Increased office revenue by 160% in the first year, with a forecasted 220% increase in the second year, exceeding growth targets.
• Managed all aspects of Gothenburg operations, including sales, business development, account management, recruitment, budgeting, reporting, and staff engagement.
• Contributed as a key member of the group management team, reporting directly to the CEO on strategic and operational performance.

Led a 25-person digital department, overseeing all commercial aspects of online operations for Tele2 and Comviq across web and app interfaces.

• Directed a 25-FTE department as part of the Channels & Operations leadership team, driving comprehensive digital strategy and execution.
• Managed all commercial aspects of Tele2's and Comviq's online operations across web and app, including traffic acquisition, SEO, and sales.
• Optimized digital customer experience through UX/Design, e-care, BI, analysis, and conversion optimization initiatives.
• Served as a key member in local and global digital strategy and transformation projects, including the Tele2 Group Digital Strategy.

Led a 5-FTE department focused on product and business development, driving Comviq's commercial strategy and P&L performance.

• Headed a 5-FTE department as part of the Customer & Product Design leadership team, overseeing product lifecycle from concept to market.
• Managed Comviq's P&L, customer experience, product, and business development responsibilities.
• Drove and coordinated Comviq's vision, commercial strategy, and roadmap through effective cross-functional collaboration.

Directed a 25-person sales and business development department, managing a 2+ billion P&L and leading strategic sales initiatives.

• Led a department of 9 FTEs and 16 field sales consultants as a key member of the Comviq leadership team.
• Managed a 2+ billion P&L, demonstrating strategic and commercial responsibility for sales, business development, and product.
• Developed and executed comprehensive sales and business development strategies to drive market growth and profitability.

Managed a 2+ billion P&L for Comviq mobile products, overseeing campaigns, sales, and profitability.

• Managed a 2+ billion P&L, demonstrating commercial responsibility for Comviq mobile products.
• Directed campaigns, marketing initiatives, and sales strategies to optimize customer intake and profitability.
• Oversaw the development and launch of new and existing products, ensuring market competitiveness.

Provided business controlling oversight for key commercial functions, including sales, marketing, and customer service, reporting to VP and CCO.

• Provided critical business controlling for sales, marketing, media, customer base management, and customer service, reporting to VP and CCO.
• Managed budgeting, planning, and follow-up of department P&L and KPIs, ensuring financial alignment with strategic goals.
• Analyzed commercial performance to identify opportunities for efficiency gains and revenue optimization.

Managed technical product development for mobile internet, specifically as a Requirement Manager for the 4G/LTE Project.

• Managed technical product development for mobile internet services, ensuring alignment with market demands and technological advancements.
• Served as Requirement Manager for the critical 4G/LTE Project, translating complex business needs into clear technical specifications.
• Facilitated cross-functional collaboration between technical and commercial teams to ensure successful product delivery.

Commercially responsible for mobile prepaid products, driving sales initiatives and managing profitability.

• Managed the commercial performance of mobile prepaid products, focusing on market growth and profitability.
• Directed sales initiatives, customer intake strategies, and product profitability optimization.
• Oversaw the launch and follow-up of new and existing products to maintain competitive advantage and market share.

Participated in a comprehensive management trainee program, gaining exposure to various commercial functions across different Tele2 entities.

• Completed a rigorous Marketing, Sales & Management Trainee program, gaining broad exposure to commercial operations across Tele2 entities.
• Gained experience as a Negotiation Coordinator and Product Manager for Fixed Telephony at Tele2 Amsterdam, Netherlands.
• Served as Product Manager for Mobile, Fixed Telephony, and Mobile Broadband at Tele2 AB, Stockholm, Sweden, contributing to product lifecycle management.

Recognized as a member of MENSA, the high IQ society, indicating exceptional intellectual ability.